Rauland and Lone Star Communications – A History of Innovation and Customer Transformation
For over a quarter century, Lone Star Communications has served Texas Healthcare and K-12 Education Life Safety Communications like no other. What for decades was thought of as a “hardwired communications utility” are now IP based, software controlled enterprise communications platforms that can interoperate with different vendor technologies with ease.
In Healthcare – interoperability is not a luxury, it is a requirement. Unlike any other industry, healthcare evolves constantly with fresh new ideas to solve key issues. As Texas Health Resources put it best: “Responder 5 is the ‘hub’ of clinical workflow communications and the technologies connected to it are only as relevant as their ability to interoperate with it”. In the late 2000’s as the nurse call market leaders shifted from hardwired technology to IP based, software controlled technology they had a choice to make; develop proprietary systems or develop to open system standards. Rauland’s choice was to embrace open standards from the very first commercially produced Responder 5 system. The word “proprietary” is the direct opposite of interoperable and thus, overwhelmingly, providers world-wide have made Responder 5 their standard clinical workflow platform to make interoperability simple. In just a few short years, nurse call has moved from a “tactical utility investment” to the second most strategic investment to drive predictable outcomes, second only to EHR.