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Optimizing Tech Utilization in Hospitals



Quick summary: 

  • Digital platforms are transforming how healthcare professionals are matched with job opportunities. These tools significantly improve the speed and precision of job placements, making it easier for candidates to find suitable roles and for employers to find qualified staff. 

  • Advanced technologies are simplifying the management of medical staff. Enhanced scheduling systems and communication tools reduce administrative burdens, streamline operations, and ensure that staff management is more efficient and effective. 

  • The introduction of innovative digital tools is dramatically increasing the efficiency of staffing processes in healthcare environments. These tools automate many of the manual tasks involved, reducing errors and saving time. 

  • The integration of new technologies is changing the landscape of healthcare staffing. By adopting these cutting-edge solutions, organizations can address staffing challenges more effectively and adapt to the evolving needs of the industry. 


In the latest episode of CarePoints, host Kenny Schiff, Director of Marketing at Lone Star Communications, delves into the real-world challenges and successes of technology adoption in hospitals. Alongside Patti Artley, Chief Clinical Officer and Chief Nursing Officer at Medical Solutions, and Amy Ricords, Vice President of Customer Relationship at Peak Outcomes, he explores the multifaceted impact of technological advancements on patient care, operational efficiency, and staff workflows. 


The True Impact of Hospital Technology 


Hospitals often fail to achieve the expected benefits from their technology investments. The success of technology adoption hinges on how well the technology addresses the actual needs of the frontline staff. “The organizations that engage their frontline teams in identifying problems and solutions are the most successful,” Artley explains. “Frontline leaders who understand and drive change are crucial.” Emphasizing the importance of involving senior leadership and frontline staff in decision-making, Amy Ricords agrees. “Having the right people at the table to make decisions and ensuring that these decisions align with the entire organization’s needs is essential,” she notes. 


The Challenges of Implementation and Training 


However, there are important challenges that might stand in the way of implementing new technologies. The most important one? The disconnect between those purchasing technology and those using it. “Organizations often have different teams making purchases and others handling the implementation,” Ricords says. “This lack of communication leads to misunderstandings about what was bought and why.” 

She stresses that ongoing education is vital. “We need to ensure that technology continues to be used effectively, which requires sustained education and partnership with vendors,” Ricords advises. And according to Artley, successful implementation requires thorough planning. “Investing time in assessing needs and planning before technology implementation is crucial,” she says. “Spending at least 60% of your time on planning and only 10-20% on implementation can lead to better outcomes.” 


Measuring Success and Utilizing Data 


But are all hospitals measuring the success of their technology implementations effectively? It seems that many fall short. “We often don’t have a clear idea of the metrics we need to track before and after implementation,” Ricords says. “This leads to uncertainty about whether the technology is delivering the promised ROI.” 

The need for integration is high. In today’s interconnected world, where technology seamlessly links nearly every aspect of our lives, achieving cohesive data integration in healthcare is crucial for harnessing the full potential of these advancements. “We’re only scratching the surface with data usage. Hospitals need to improve integration and ensure that systems can work together,” Artley notes. “Effective data use involves engaging health information systems experts from the start.” 


Looking to the Future 


Among the most relevant trends, AI stands out as one that will continue to grow, offering transformative possibilities for enhancing patient care and streamlining healthcare operations. The key is to know how to use it effectively, integrating it in a way that complements existing systems and maximizes its benefits without overwhelming the current workflow. “Technology must not only be effective but also sustainable in the long term. Organizations need to think about the future and ensure they have the support needed to maintain their systems,” Artley advises. 

As the healthcare industry continues to evolve, the integration of advanced technologies like AI becomes increasingly vital. While these innovations promise significant improvements in patient care and operational efficiency, success hinges on how well they are incorporated into existing systems. By embracing these changes thoughtfully and strategically, hospitals can unlock their full potential and enhance the overall healthcare experience. “Technology alone isn’t the answer; it’s how we integrate and utilize it that will truly transform the future of healthcare,” Ricords concludes. 


 

Amy Ricords is the Vice President of Customer Relationship at Peak Outcomes, where she leads efforts to foster strong partnerships between the company and its clients. With a robust background in healthcare technology and customer relations, Amy excels at aligning Peak Outcomes' innovative solutions with the evolving needs of healthcare providers. Her expertise lies in understanding client challenges and ensuring that technology solutions enhance patient care and operational efficiency. Passionate about the transformative potential of AI in healthcare, Amy is dedicated to balancing technological advancements with streamlined processes to improve outcomes for both patients and clinicians. 


Patti Artley serves as the Chief Clinical Officer and Chief Nursing Officer at Medical Solutions, bringing a wealth of experience in clinical leadership and nursing practice. In her dual role, Patti oversees the integration of clinical and operational strategies to ensure high standards of patient care and nursing excellence. Her leadership is characterized by a commitment to evidence-based practices and the advancement of healthcare quality through innovative solutions. Patti is a strong advocate for enhancing data integration within healthcare systems, emphasizing the importance of collaboration with health information experts to drive meaningful improvements in patient care and clinical workflows. 


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