by Amelia Rodriguez | Aug 27, 2025 | Healthcare
The customer experience, more specifically, being able to understand and strengthen partnerships with complex enterprises like hospitals, is just one of the many industry challenges. One of our many goals is to gain fundamental insights, understanding the customer...
by Wia Barwinska | Aug 14, 2025 | Healthcare
Quick summary: Lone Star Communications is now proudly employee-owned through an ESOP. This transformative move gives employees a direct stake in the company’s success and helps preserve its leadership and values for the long term. Lone Star has grown into a trusted...
by Wia Barwinska | Jul 11, 2025 | Healthcare
Quick summary: Effective healthcare technology should align with clinician workflows, not just add more features—tools must reduce burden and improve patient outcomes. Feature overload is often fear-driven, leading to unnecessary alerts and inefficiency; instead,...
by Wia Barwinska | Jun 27, 2025 | Healthcare
Quick Summary: Ocuvera’s AI-enabled technology identifies patient movements that signal a likely unassisted bed exit—helping staff intervene before a fall occurs. Successful adoption depends on involving frontline staff early, integrating alerts into existing...
by Wia Barwinska | May 22, 2025 | Healthcare
Quick summary: Advancements in technology now allow healthcare professionals to access real-time data, enabling quick responses to patient needs. This ensures faster decision-making and improved care delivery. Wearables such as smartwatches and fitness trackers...
by Wia Barwinska | Jan 6, 2025 | Healthcare
In today’s fast-paced healthcare environment, the days of transactional customer care are over. Providers demand more, and Lone Star has risen to the challenge by transforming its approach to customer engagement. Historically, technology service providers like Lone...
