StarCare CX: Experience Excellence, Every Time

StarCare CX: Experience Excellence, Every Time

In today’s fast-paced healthcare environment, the days of transactional customer care are over. Providers demand more, and Lone Star has risen to the challenge by transforming its approach to customer engagement. Historically, technology service providers like Lone...
Optimizing Tech Utilization in Hospitals

Optimizing Tech Utilization in Hospitals

Despite the promise of improved patient care and operational efficiency, many hospitals fail to realize the full potential of their technology investments. The problem isn’t the technology itself—it’s how it’s implemented. The key to success lies in aligning...
Do Hospitals still need Middleware and CC&C?

Do Hospitals still need Middleware and CC&C?

Quick Summary Middleware and CC&C, which play a crucial role in the hospital enterprise, have evolved from bridging systems like nurse call and telemetry to enabling clinical workflow on smartphones and other devices. “Accidental architecture”—which comes from the...