Patient Experience
Improve patient safety, satisfaction, and trust with a proven approach grounded in clinical expertise. We tailor strategies to your unique needs, delivering measurable results that elevate care and strengthen patient loyalty.
The Challenge
Many healthcare facilities struggle with low patient satisfaction and safety concerns. The reasons for this can be hard to uncover. By partnering with Lone Star Communications, you’ll work with us to find root causes and leverage existing technology to make measurable improvements.
Many healthcare facilities struggle with low patient satisfaction and safety concerns. The reasons for this can be hard to uncover. By partnering with Lone Star Communications, you’ll work with us to find root causes and leverage existing technology to make measurable improvements.
The Solution
We work with our customers to assess current rounding practices across all nursing units, focusing on proactive engagement to address patient needs such as pain, bathroom assistance, and comfort. These are often referred to as the 5 P’s (pain, potty, position, possessions, plugs).
Partnerships with Lone Star Communications often center around merging technology with evidence-based, clinically proven best practices to improve patient care. By addressing communication gaps, inconsistent practices, and standardizing rounding practices customers can see measurable improvements in patient outcomes and care quality.
The Team
Our clinical experts work directly with your healthcare team to achieve what matters most: better patient care and safety. We’ve helped facilities like yours reduce patient falls, boost satisfaction scores, and build lasting patient trust. Beyond the clinical improvements, our integrated approach delivers measurable cost savings while creating a strong foundation for future safety enhancements.