The Challenge 

Hospitals and care facilities of all types make significant financial and resource investments in updating and maintaining their nurse call systems. The need to maximize the reliability and utility of these systems to get the most out of the investment has never been more intense. The compounding effect of tighter budgets and demand for improved productivity means minimizing disruptions during deployments and providing well-trained clinical engineers to support ongoing operations. 

The Solution 

Partnering with Lone Star Communications to deploy Rauland Enterprise assures a rapid, quality implementation. With deep expertise in all things Rauland, we train and certify clinical engineers from other Rauland partners as well as their hospital customers. Our objective is to deliver a quality deployment with minimal disruption to your operations. 

With a deep bench of engineering talent, we have the ability to do complex integrations between different interconnected communication and location systems. From low-voltage wiring and electrical to complex data science projects, our teams work together to deliver fast results with superior quality. We take responsibility for meeting timelines and quality objectives well beyond the go-live date. 

The Team 

for—Lone Star operates the largest team of Clinical Application Specialists in the industry. As a highly evolved practice, this team is available to streamline workflows, optimize notifications, and eliminate nuisance alarms. Common services include: 

• Regular monitoring of alarm/notification data for anomalies and trends 

• Representation on Alarm Committee as requested 

• Adaptation of dashboards and reports to meet changing needs and new initiatives. 

• Point training for new users when added 

We take responsibility for – and great pride in—meeting timelines and quality objectives well beyond the go-live date, which is how our reputation in the industry has grown over the decades.